JOB DESCRIPTION

IT System Management & Operations

• Ensure system stability and security.
• Manage user access: assign roles, update permissions for personnel changes.
• Monitor APIs and control risks in new requests.
• Research and propose system optimization solutions.

Development & Optimization

• Plan and execute system development/optimization projects.
• Create documentation (descriptions, test cases, user guides).
• Analyze and adjust reports related to the system.
• Train users on system functionalities.

Support & Task Management

• Assist users, resolve tickets, and troubleshoot system issues.
• Prepare reports and organize meetings as requested by management.
• Manage system-related documents, contracts, and records.
• Follow company policies and explore other internal systems.

REQUIREMENTS

Professional Skills

• Experience in implementing and operating application software related to ERP, Logistics, and Supply Chain.
• Understanding of business processes (Finance - Accounting, Customer Service, etc.).
• Logical thinking in application and database programming.
• Passion for researching and evaluating enterprise management solutions.
• Ability to work independently and in teams.

Preferred (but not required):

• Experience in developing ERP, Logistics, and Supply Chain software.
• Experience in large-scale data systems and data warehouse implementation/support.
• Programming/testing skills are a plus.
• Flexible to work remotely based on job requirements.